COVID-19 POLICY

In light of the Covid-19 pandemic I have taken measures to ensure that your treatment and the environment in which your treatment is delivered are both COVID-19 safe and secure. I have carried out a full risk- assessment, which I update as and when necessary.

Below are some of the most frequently asked questions about my COVID-19 measures and what you can expect when you come for a treatment.

COVID -19 FAQs

Do I have to wear a face covering?

You are required to wear a face covering for your appointment unless you are exempt or receiving a facial massage treatment.

I wear a visor during the entire length of your treatment. I am exempt from wearing a face covering.

What hygiene precautions are you taking?

Extra time is allowed between clients to allow for cleaning. All surfaces clients come into contact with, including masse equipment, are sanitised using antibacterial wipes. All linen is changed between every client and washed at 60 degrees before being tumble dried. Antibacterial hand gel is provided.

A sanitised box and is available for clients to store belongings in during their treatment.

I have symptoms, what should I do?

If you feel at all unwell, or have been in contact with someone displaying COVID-19 symptoms please refer to the NHS guidelines.

Please contact myself as soon as possible to cancel your appointment, the usual cancellation policy will be waived.

Do I have to fill out forms when I arrive?

All consultation information is provided online prior to your treatment. When you receive your booking confirmation there are links to a COVID-19 screening form which is to be completed within 24 hours of your appointment.

Do you have good ventilation?

A minimum of 30 minutes is allowed between clients when windows will be opened to ventilate the treatment space.

Do you accept cash?

Payment can be made by cash, bank transfer (details given when you book).

Have you completed a risk assessment?

Using government guidelines and advice from the CThA (Complementary Therapists Association a full risk assessment has been carried out. This PDF document can be viewed here.